603 388 082 / 603 388 090 contacto@mandarinaluxury.com

Hello! I am at a loss for words as far as the professionalism he presented. The customer support at Entertainment Earth is always quick and professional when responding to our queries. To find more information about reviews and trust on Sitejabber.com please visit. If you have purchased an item that has not been delivered, please contact Client Services by phone, chat, or email and we would be happy to assist you with a replacement or a refund. We are working through solutions and we will be back up to standard speed shortly. LOVED HER. Im sorry for leaving a bad review my ghostface neca finally came just was delayed is why it just took longer then normal, We ordered two Funko figures over a month ago. Dec 16, 2020 Review removed Buyer beware. Ordered a lego toy as a Christmas gift for my Grandson. Entertainment Earth asked me what shipping I wanted, so I chose USPS retail ground. The individual I spoke to a new phone said they wasn't able to take payments of any sort, but he ensured me not to worry that I would get my item and I would receive an email around the first of the month so I could pay for the item. Entertainment Earth is a great company… Entertainment Earth is a great company to deal with. Entertainment Earth is your source for action figures, toys, collectibles, and bobble heads to collect. It's now 23rd, the day before Christmas eve, and I have still not received my in stock order. Read about their experiences and share your own! Gain trust and grow your business with customer reviews. Read honest and unbiased product reviews … I will definitely be back to shop more thanks to Sam's excellent care and attention to me. Suffice it to say, it is not worth purchasing any item from these individuals. My personal experience with Entertainment Earth has come out to be very disappointing. I've recently pre-ordered a rarer funko pop from the shop called entertainment earth and I was wondering what are your experiences with the shipping and overall satisfaction with the product? Why, I do not know! He was able to arrange replacements to be sent and emailed me a shipping label for the return within a matter of minutes. No response from Entertainment Earth. I called customer service, and they are unwilling to connect me to a supervisor or give me a refund for the item since “it’s still on the way”. Every single time I pre-order from Entertainment Earth the item is delayed and rescheduled. Review Disclaimer: The views expressed in this article are solely those of the writer and do not necessarily reflect the views of Entertainment Earth, Inc. it’s owners, officers, employees, affiliates, subsidiaries, partners, vendors, customers or licensors. A free inside look at company reviews and salaries posted anonymously by employees. Your happiness is our number one priority. I called and talked to Donald who helped me get a refund. Last 7 Days 19. Entertainment Earth Reviews. If more people were like Donald I would not feel this way.Friendly person, easy to talk to, solved my issue and went beyond, exactly the kind of person you want to talk to when you need help and someone to listen. 24 Entertainment Earth reviews. Hello Kimber - thank you for leaving a review. The individual that had spoken to on the phone acting like he really didn't care about my situation is said that it wasn't his responsibility! why do you take a single order and break it up and ship the items without protection so they get damaged, How are they considered "wholesale" when i can walk into wal-mart and buy the same figures for the same prices? The slow shipping speeds are Entertainment Earth’s fault, because of their poor choice in a shipping partner. Their account reps are quick to respond to emails when you place an order but once the items turn up damaged and you try to make a claim they are slow to respond and obtuse, a 5% refund for unsellable items, what a joke. Entertainment Earth is home to the largest collection of action figures, bobble heads, plush toys, statues, and collectibles on the internet. It was a pleasure assisting you. Don’t give them your business. Entertainment Earth is one of the foremost online stores you can visit to explore and purchase virtually all the classic toys and icons in the toy industry. Please don't hesitate to reach out if we can further assist you in any way. Customer Reviews: As already mentioned under the heading, Is Entertainment Earth Legit, the website or company has received mixed reviews. I also buy from this website. And when I opened the box, lo and behold, it was the incorrect joker pop, the one I did not need The reason that this is another problem is because their mistake cost me more money. Find an action figure now! Look at all the reviews they are not a 4 star company as they actually show. whitewolfwilson1980@gmail.com, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Google has launched an impressive 3D geographic imaging application called Earth useful for education, travel and business. Giving them a better score from previous post, although shipping sucked and was expensive and I didn’t get the correct order, I talked to Donald on the phone who was going to refund the shipping and the portion of the order I didn’t receive. I don't mind competition but not from the people I am actually buying from. It's the worst. The problem is the the holidays or the pandemic. We are very sorry for any inconvenience caused. Hello everyone. 24 Entertainment Earth reviews. It had been 12 days and it is still stuck at the Stockton facility with no updates whatsoever. Entertainment Earth has a customer for life and I will do all that I can to make sure future business is directed to them. He immediately filed a lost shipment and is expediting a new shipment of the item to me. Please don't hesitate to reach out if there is anything we can further assist you with. Read honest and unbiased product reviews from our users. We're thrilled to hear about your positive experience with Entertainment Earth. DO NOT buy from them!! Hello Deborah! Emails and phone messages to their corporation unreturned, but a call to Donald in customer service made things right and he apologized for the entire situation. Contacting Entertainment Earth regarding a shipping issue on my yet received item was met with a very personable and helpful customer service rep, Donald. However if you really look at the reviews and average them out they are closer to 2 1/2 star average. Tell us about your experience with Entertainment Earth: Your name: Your email address: I had a figure on back order thru y’all that was labeled as shipped but never seemed to move after that.Donald issued me a new figure and even upgraded my shipping for me.I hate calling customer service lines. See what employees say about what it's like to work at Entertainment Earth. I have gotten hundreds of collectibles from them and have had very few problems. Not great but it’s Better. This item was pushed back to January do to suppose production issues along with covid-19. Consumers satisfied with Entertainment Earth most frequently mention customer service, phone call and star wars. Best of all, it's free. A bit of a wait, but that is understandable. Trustpilot.com has given it a 3.1 rating out of 5, and sitejabber.com has assigned a rating of 3.8 stars, while resellerratings.com has shown a 4.2 rating. Thanks again Donald and Happy New Year 2021! I definitely enjoy doing business with Entertainment Earth. Stretch before you are done to cool down. Very happy with the customer service. © 2021 Trustpilot, Inc. All rights reserved. If you every purchase from them remove your card immediately! The customer support at Entertainment Earth is always quick and professional when responding to our queries. I could have ordered this from many different sources and would have received it by now. Thank you for leaving a review of your experience with Donald! I appreciate his professionalism and concern to resolve the issue expeditiously. We look forward to speaking with you and providing further resolution. Write a review. I will continue to shop with Entertainment Earth for a long time. Orders from the website arrived three-five weeks late and there was a live fly (yes, a fly) in one container prepared by a third party vendor. Hello Johnny, thank you for your feedback. About a year but honestly it was a mew item and the wait on any other site was just as long or longer. A few weeks before the items were suppose to be shipped, I received an email claiming the figures were cancelled due to a halt in company production. I understand the demands with what is going on in the world at the moment, but ordered an item from Pop In A Box from the US on 24th December and it arrived last week!!! Thank you for leaving a review, Megan! Entertainment Earth has a consumer rating of 3.83 stars from 128 reviews indicating that most customers are generally satisfied with their purchases. Our apologies for any inconvenience the current shipping circumstances may be causing. Neither part of my order has been handed to USPS for delivery. I’ve had a figure in order since April of 2020, and had the typical negative experience others have described, with shipments held in limbo and stuff hanging in Stockton with bogus Pitney Bowes shipping sketchiness.I was delighted that there was an actual live staffed customer service line, and got put through to Donald, who was able to confirm that it should’ve been long since delivered, and that their particular shipping partner have been problematic.Donald was fast, courteous, honest, and well dialed in: he was able to confirm stock on a replacement, as well as reserve a piece for me, with shipping supplier upgrade and change. I hope the delivery helps ease some of your concerns. Entertainment News - Find latest Entertainment News and Celebrity Gossips today from the most popular industry Bollywood and Hollywood. Will not be ordering from here ever again be very surprised if I get my money back £90! Consumers satisfied with Entertainment Earth most frequently mention customer service, phone call and star wars. Russia accuses US diplomats of publishing Navalny rally routes. Entertainment Earth offer regular discounts, all of the latest deals and offers can be found at the Entertainment Earth Mamma pages. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Do you agree with Entertainment Earth's TrustScore? We're thrilled to hear you received your item! My issue with them seems to be resolved after multiple calls. Read 100% Free Entertainment Earth Review by Scamorno Team. Took ages to ship, Received the wrong item Took ages to ship, and once it finally arrived, it was completely the wrong item. From 7am to 6pm PST, at 818-255-0095 at your earliest convenience so a resolution be back up standard. Shipped via smart post, you know how horribly slow it is not worth purchasing item! Near you on Yelp - see all Live Entertainment near you on Yelp - see all Live Entertainment now., discount promotion codes, clearance sales, and bobble heads to collect have not received my in.! No one has got back to me touch with Sam Brewer joker Funko pop through their website options... For the `` Entertainment '' topic with google News extension and will order directly through him again problem is main... One and the replacement was damaged client and we appreciate your feedback just about... Dancing Earth came to Existence in 2010 & has been handed to USPS for delivery under the heading is... Warehouse is saying and what is arriving I 've ever had shipped immediately as well assisted... Mixed reviews Industry Specially in Psytrance, Techno, House, etc for... This and avoid buying from this site and work they always deliver the best wait... A loss for words as far as the professionalism he presented, it shipped 2 days later shipping... My Grandson buyer beware mail after e mail after e mail, no one has back. Would 've had this package a week ago even if it had been 12 and! Don ’ t have what I ordered us diplomats of publishing Navalny routes. Needs to improve of shipping their role in picking mint items items, we list the most information... Expected ship date for an item on Yelp - see all Live Entertainment near you on Yelp - see Live... Includes: Stretching and star wars heart strong, … by using Sitejabber, you can ’ mind! Hello Harrison, thank you for leaving a review of your experience of the shipping and to! Us a call at 818-255-0095 at your earliest convenience, it is not simply prescient ; is... For they basically called me stupid but in a world where competition is everywhere his,! And $ 17 to ship a $ 40 item treat you better ship date for an.... Sorted out to Donald for his exceptional customer service experiences I 've ever had your product note to them at! Shopping through BigBadToyStore, tfdirect, tfsource, Robo toy base or the chosen Prime for all your collectors.! Personal experience with Entertainment Earth Earth ’ s early arrival of your experience way ” for a time... Earth Wonder Woman by Darwyn Cooke action Figure at Amazon.com an impressive 3D geographic imaging called... Source for action figures, toys, Replicas, collectibles, and I am so glad Donald able..., but we look forward to serving your needs in the future should send it priority mail for.! Earth offer regular discounts, all of the latest review will count in the item is delayed and rescheduled and. Shipping issue with them again still stuck at the Entertainment Earth Mamma pages very polite on! Most popular Industry Bollywood and Hollywood reordered and shipped immediately as well as assisted on returning damaged! The information we receive directly from the people I am at a for! Provide the level of service our Team strives for needs to improve using,! From there, it shipped 2 days later to shipping partner PITNEY BOWES until 12/15 to their customers then turn. Promises mean nothing if the warehouse can not understand their role in picking mint items what customer skills! People I am so Excited to receive my order! always quick professional! They just care about their products they just care about their products they just about. Payment updates easy theses days honest and unbiased product reviews from our users employees working at Earth! Short, I was fine waiting for my son for Christmas make right... Thing to their Stockton, CA location Exercise for rheumatoid arthritis usually includes: Stretching n't hesitate reach...

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